Editing a Booking
If you need to edit an existing booking with Garden Place, please contact the office at:
Tel: +27 (0)11 485 3800/1
E-mail:info@gardenplace.co.za
Cancelling a Booking
If you need to cancel an existing booking with Garden Place, please contact the office at:
Tel: +27 (0)11 485 3800/1
E-mail:info@gardenplace.co.za
Guests who cancel their accommodation once they have already checked in, are liable for the entire costs of the booking unless medically related.
Conferencing/Workshops – Clients who cancel 7 days or less prior to the conference date are subject to 1st days’ costs or minimum of R3500.00.
Accommodation Policy
Guests booking for 3 days or less are required to pay UPFRONT, 4 days or more a 50% deposit is required to secure the booking.
While every effort will be made to reserve those units/rooms requested, we reserve the right to place guests in similar units in the event that these units rooms are unavailable.
Garden Place and its STAFF reserve the Right of Admission AT ALL TIMES.
Cancellation Policy
- Less than 7 days – Forfeit Full Deposit
- From 7-13 days – Forfeit 75% of Deposit
- From 14-20 days – Forfeit 50% of Deposit
- From 21-27 days – Forfeit 25% of Deposit
- More than 28 days – Forfeit 10% of Deposit
- As of 01/01/2022 all deposits received shall be non-refundable but credit notes will be issued for amounts due